返金ポリシー

Refund & Return Policy

 

30-day money-back guarantee

We want you to love your Hollis charging stand. If you're not completely satisfied, you can return your order within 30 days of delivery for a full refund of the purchase price.

 

How to start a return

Just contact our support team with your order number and we'll send you simple step-by-step return instructions. Please reach out to us before sending anything back.

 

Return condition

Items should be returned in their original condition and packaging so we can process your refund quickly.

 

Refunds

Once your return is received and checked, your refund is issued to your original payment method within 3–5 business days. We'll email you a confirmation as soon as it's on its way back to you.

 

Damaged, defective, or wrong item

Please check your order when it arrives. If anything is defective, damaged, or incorrect, contact us right away with your order number and a photo — we'll send a free replacement or a full refund, and you won't need to ship anything back.

 

We're here to help

Our support team responds within 24 hours, every day. Your satisfaction is guaranteed.